FITOS · Customer Intelligence OS
AI Customer
Support, simplified.

FITOS is the AI-first customer support platform for modern businesses. Deploy chatbots that actually resolve tickets, unify chat and email in one inbox, and see exactly where your team spends time — in a single, calm interface.

14-day trial · No credit card · Cancel anytime

FITOS interface
Conversations
1,284
Avg. response
12s
Resolution
91.2%
CSAT
4.8
The New Standard in Customer Intelligence — FITOS —
The New Standard in Customer Intelligence — FITOS —
The New Standard in Customer Intelligence — FITOS —
The New Standard in Customer Intelligence — FITOS —
The New Standard in Customer Intelligence — FITOS —
The New Standard in Customer Intelligence — FITOS —
The New Standard in Customer Intelligence — FITOS —
The New Standard in Customer Intelligence — FITOS —
The New Standard in Customer Intelligence — FITOS —
The New Standard in Customer Intelligence — FITOS —
The New Standard in Customer Intelligence — FITOS —
The New Standard in Customer Intelligence — FITOS —
How it works

Three moves.
Zero friction.

01

Deploy your bot

Drop the FITOS snippet in your site or connect via API. Train on your docs, past tickets, and knowledge base in under 10 minutes.

Chapter 01
02

Automate the boring 80%

The AI handles refunds, order status, docs lookup, and account questions — with clean handoff to humans when confidence drops.

Chapter 02
03

See what actually moves the needle

Unified inbox, response time analytics, CSAT, and per-flow revenue impact. Everything your team needs, nothing they don't.

Chapter 03
Product surface

Everything you need.
Nothing you don't.

01 · AI Chatbot

A chatbot your customers actually thank you for.

Trained on your docs and past tickets, FITOS resolves 8 in 10 support requests without human touch — and knows exactly when to escalate.

CustomerHow do I refund an order?
FITOS BotI can process that. Order ID please?
Customer48213
FITOS BotRefunding $128.00 to card •• 4429. Done. Anything else?
02 · Live Chat

Real humans, when it counts.

Seamless handoff from bot to agent with full context — no repeating the problem.

A
M
K
3 agents live · Median reply 42s
03 · Unified Inbox

Every channel. One thread.

Chat, email, Slack, API — merged into a single conversation timeline.

WebsiteEmailSlackAPI
04 · Deep Analytics

Numbers that tell you what to fix next.

Response time, resolution rate, CSAT, per-flow revenue impact — cut by team, channel, or customer segment.

Tickets/day
1.2k
Auto-resolved
82%
Avg reply
12s
CSAT
4.8
Pricing

Simple. Subscription.
Cancel anytime.

Starter
$19/mo

For small teams getting started

  • 1 AI bot
  • 500 conversations/mo
  • Email + Web chat
  • Community support
Start Free Trial
Most Popular
Growth
$49/mo

Most popular for scaling teams

  • 3 AI bots
  • 5,000 conversations/mo
  • All channels + Slack
  • Priority support
  • Custom workflows
Start Free Trial
Business
$99/mo

For established support orgs

  • Unlimited bots
  • Unlimited conversations
  • SSO + audit logs
  • Dedicated CSM
  • SLA + custom SLOs
Start Free Trial
Signals

What teams are saying.

“FITOS quietly took over 80% of our support volume. Our agents finally have time for the hard problems.”
Priya Iyer
Head of Support, Cascade SaaS
“The analytics changed how we ship. We finally know which docs pages prevent tickets — and which don't.”
Marco Villa
COO, Kite & Co.
“It just feels different. Every interaction is intentional. Zero bloat.”
Sena Okafor
Founder, Harbor Labs
Ready when you are

Start resolving
this afternoon.

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